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The Gorge

FAQS

You can schedule a tour here, give The Gorge Residents’ team a call on 01392 345001, or email us at [email protected].

You can move in once we have received your completed application and all necessary checks have been carried out, including right to rent, referencing, and sanctions checks.

We offer studio apartments throughout the year and move-ins can take place 7 days a week, subject to availability.

We require your proof of right to rent in England.  More information on this can be found here. Along with a copy of your photo ID.

Once you have passed our reference checks, you will be required to pay a holding fee equivalent to one week’s rent, which will be deducted from your first rental payment.

You can then choose between paying a traditional deposit or opting for a one-off, non-refundable check-in fee through our partner, Flatfair. Don’t worry, we will provide all the information you need to help you decide. Please see our FAQs for further details.

Once this has been arranged and payment has been made, you will receive your Tenancy Agreement to sign. Your first rent instalment will then be due 7 days before the start of your tenancy, after which you’ll be ready to move in.

All prospective residents go through referencing to check eligibility to enter into an Agreement. These checks must be completed within 3 working days, so it is important you speak to your employer etc to ask them to reply within this timeframe.

If you currently have an unsatisfied CCJ, we are sorry that you will not be eligible to live with us. If you have had a satisfied CCJ in the past 2 years, we ask that you discuss this with our General Manager before starting your application.

To pass the affordability check, your (joint) monthly income must be at least 2.5 times the rent. For example, if your monthly rent is £1,000 you'll need to earn at least £30,000 per year before tax.

If you do not meet this requirement, you may be able to rent using a guarantor.

Once you have completed your reference checks and have chosen your deposit option, you’ll be able to coordinate with our Residents’ team for your chosen move-in date.

Yes! Our apartments come fully furnished and have white goods built in (including a fridge/freezer, combi oven and hob).

At The Gorge, we are a car-free building; however, we benefit from excellent transport links in and around the city, with the main bus stop located less than 500 metres away.

The Gorge boasts extensive amenity spaces including:

  • Gym
  • Communal lounges
  • Games Area
  • Cinema Room
  • Tea & Coffee Bar
  • Quiet Working Spaces
  • Social Kitchen
  • Bike Store

Utility bills include your heating, hot water and electricity. Wi-Fi is also included in your monthly rent payment.

Where applicable, residents are responsible for paying their own:

  • Council tax directly to Exeter City Council. Some residents are exempt from paying council tax or may be eligible for single person discounts. Residents should contact Exeter City Council directly to find out more.
  • TV Licence to TV licencing.

  • Your private apartment
  • Furniture
  • Broadband (with a speed of 300mbps)
  • Cycle Storage
  • Resident's app
  • On-site maintenance team
  • On-site residents team

  • Gym
  • Communal Lounge
  • Co-working space
  • Games Area
  • Cinema Room
  • Communal Kitchen

Yes, we have plenty of bike storage in the courtyard and to the side of the property.

Unfortunately, we do not have additional storage space on-site; however, we can provide contact details for local storage companies.

No. We are unable to store electric bikes and E-Scooters in the building due to fire safety.

Ropemaker Properties Limited.

Fresh Property Group Ltd is your registered Management agent for The Gorge.

No. You cannot smoke or vape in the apartment or anywhere in the building including the communal spaces.  There is a designated smoking/vaping area in the courtyard.

Yes. We will hold regular events for residents as part of our Belong Residents Club and welcome suggestions on how we can make your experience even better.

Depending on the result of the Reference Checks we may ask you to propose a guarantor who must live in and own property in the UK to go through referencing. The guarantor’s monthly income will need to be at least 3 times the monthly rent to ensure they can cover both your rent and their own living costs.

Please make sure your proposed guarantor is fully aware that if you can’t pay your rent, they will be asked to make the payments on your behalf. We will ask them to sign a Deed of Guarantee to confirm this.

If you are unable to nominate a UK based guarantor, you may be eligible for a flatfair Tenant Guarantor which replaces the need for you to provide a traditional guarantor. If you’re approved and pay the one-off fee, flatfair will act as your guarantor for rent only, for up to 3 years. Our team will be able to provide more information.

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