Fresh Blog

We are delighted to announce that we have been shortlisted as a finalist for a number of award categories at the GSL Awards following completion of the Spring Wave of the GSL Index survey, which ran from 2^nd to the 31^st March 2026. This recognition reflects Fresh’s unwavering commitment to delivering exceptional student living for our residents and dedication to inclusivity, quality, and value.

Following the most recent GSL Index survey, Fresh has been named a finalist for the following award categories:

• Best Individual Property – The Gate, Sheffield
• Best Private Housing
• Best Customer Service
• Best Student Wellbeing
• Best Learning Environment – Gulson Gardens, Coventry

These shortlists were determined by the ratings submitted by residents within the Spring Wave of the GSL Index survey and, as such, reflect real student opinions and experiences about Fresh’s properties, including the quality of the properties, the value Fresh offer and Fresh’s approach to building positive learning environments that also support resident wellbeing. Notably, the inclusion of The Gate, in Sheffield, on the shortlist for Best Individual Property follows the category previously being won by The Waterways in Nottingham, in 2025.

The winners will be announced at a ceremony in London following the GSL Investor Summit and Live event on 14 October 2026. Fresh’s recognition at the 2026 GSL Awards follows its long track record of awards success. Most recently, Fresh was accredited as a Platinum certified operator within the GSL Index survey, with a record number of residents taking the time to participate.

Sam Scott, Managing Director at Fresh, commented:

"I am exceptionally proud that Fresh has continued to be recognised at the GSL Awards, following our properties’ outstanding performance in this year’s GSL Index survey. Being continually shortlisted for awards such as Best Private Housing, Best Student Wellbeing, and Best Individual Property is a testament to the ongoing hard work from our residents’ teams, who continually provide an outstanding experience for our residents. Notably, we’re delighted to see The Gate included in the shortlist for Best Individual Property, following the success of The Waterways in last year’s award ceremony. What counts is the student experience, however, to be recognised means so much to our teams at site and centrally who put in the hard work, creativity and make it happen consistently across our business.”

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As of today, Monday 1st June, Fresh Property Group has officially moved to a new office address:

Fourth Floor, Sicilian House
21 Southampton Row
London, WC1B 5HA

This update is part of our ongoing commitment to maintaining accurate and up-to-date company records and documentation, ensuring complete visibility and transparency is in place for contacting Fresh Property Group..

We would like to reassure all our residents, partners, and stakeholders that this change of address will not affect our services or day-to-day operations. Everything will continue as normal, and there will be no disruption to the support and experience you receive from us.

Please note that all official correspondence and documentation will now reflect our new address. We kindly ask you to update your records accordingly.

If you have any questions, please don’t hesitate to get in touch with your usual Fresh Property Group contact.

Thank you for your continued support.

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A record number of residents had their say

This year, we also saw our strongest participation rate to date, with 35.11% of residents completing the survey. That’s not just a number, it’s a sign of growing engagement and a willingness from our residents to share their experiences. And the feedback was overwhelmingly positive: 72% of respondents rated their likelihood to recommend Fresh as 8 out of 10 or higher.

Wellbeing support that makes a measurable difference

One of the most encouraging insights from the results is the lower level of common student challenges reported by Fresh residents compared to industry benchmarks. This reflects the real impact of our Be Wellbeing Programme, which supports our students through everything from homesickness to exam stress, while helping them build meaningful connections with their Residents’ Teams and wider community.

Strong scores across the board

Across the survey’s core metrics, we improved in nine out of ten categories, while maintaining a solid 72% rating for value for money. When it comes to overall satisfaction, 52% of our residents rated their accommodation as ‘Very Good’, significantly higher than the 44% average for private halls and 35% for university halls. Another 35% rated their experience as ‘Good’.

These results follow our recognition at the 2025 GSLI Awards and highlight a long-term upward trend in our resident satisfaction, evidenced by a sustained year-on-year increase in our performance. Our NPS score has risen steadily from +11 pre‑Covid to +32 post‑lockdown, culminating in this year’s record +38.

Sam Scott, Managing Director at Fresh, commented:

“We are delighted to see the real-life impact our dedicated Residents’ Teams are making on students’ time at university, as shown by these fantastic results from the GSLI survey. Our improvement year-on-year demonstrates our commitment to enhancing our residents’ experience in a meaningful way.

“The survey results show the positive impact of our Be Wellbeing Programme has on student experience, with Fresh residents consistently reporting lower levels of stress and anxiety when compared to alternative accommodation options, and my sincere thanks go out to our Residents’ Teams for achieving these excellent results.”

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The partners behind the student-living scheme in Leith, Edinburgh – independent living-led developer HUB, specialist sustainable investor Bridges Fund Management (“Bridges”) and equity investor Housing Growth Partnership (HGP) – are delighted to announce that Fresh has been chosen to operate the scheme. This follows the news of the partners securing a £79m development loan from BGO last year. Formerly ‘Shore Station’, the site is to be now known as Mantle Yard.

Fresh, which has been appointed to mobilise, market, lease and operate the 604-bed scheme, has fifteen years of experience in third-party management, with over 20,000 units across a range of rental living tenures currently within its remit across 27 cities and towns. Fresh currently operates over 60 student-living schemes, including one in central Edinburgh.

Mantle Yard, designed by Edinburgh-based Michael Laird Architects, is a former gasworks and naval yard being transformed into the largest single-site student living scheme in the Scottish capital. The site’s heritage and role it played in lighting up Edinburgh when it was a gasworks inspired the name Mantle Yard; a mantle is an element of gas lights that were used across the city.

Mantle Yard is campus-style student living with six buildings around a landscaped central square and courtyard gardens, within walking distance of The Shore, in the heart of the sought-after Leith neighbourhood. Shared internal amenity spaces include study rooms, library, lounge, TV room, kitchen, gym and yoga spaces, with abundant cycle storage prioritising wellbeing and collaboration.

With construction well underway, led by McAleer & Rushe, completion is targeted ahead of the 2027/28 academic year.

Sarah Willoughby-Parsons, Head of Asset Management at HUB said:

“Mantle Yard is a truly exciting project for HUB, Bridges, HGP and Edinburgh. With demand for high-quality student accommodation continuing to grow, we’re proud to be delivering a scheme that not only meets that need but does so with ambition, design excellence, and a deep respect for the local context. Fresh brings a wealth of operational expertise, and we’re confident that it will help make Mantle Yard a thriving and well-managed community for students.”

Sam Scott, Managing Director at Fresh, said:

“We are delighted to be appointed to play a key role in bringing Mantle Yard to market. We believe Mantle Yard will provide a unique offer into the Edinburgh market with the growing popularity of Leith, giving the students a new location, a village within a city feel. The design is superb with students needs well catered for with exceptional study and amenity facilities meaning they have everything they need in their home. Students are immediately accessible to the city centre and the universities with a direct tram line giving them a complete experience of student life in Scotland’s capital.”

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Fresh, a leading UK specialist third-party manager of residential for rent homes, is delighted to announce that 8 of the property they manage have been recognised at the 2025 Student Crowd Voice Awards.

These independent awards are based entirely on verified student reviews and celebrate accommodation providers across the UK that deliver an exceptional student experience. In each city, one property is awarded first place, alongside two runners-up. Winners were selected following analysis of 22,179 authentic student reviews on the Student Crowd platform, making these awards a true reflection of resident satisfaction.

Fresh is proud to have received recognition for the following properties:

· Benson Yard – Winner, Best Property in Liverpool

· Oldway Centre – Winner, Best Property in Swansea

· Stanley Studios Dundee – #2 in Dundee

· Calico – #2 in Liverpool

· Ty Nant – #2 in Swansea

· Roman House – #3 in Newcastle

· The Waterways – #3 in Nottingham

· Stanley Studios Portsmouth – #3 in Portsmouth

These strong results highlight Fresh’s ongoing commitment to listening to its residents and its approach of acting on feedback received to enhance the student living experience. The recognition also builds upon Fresh’s strong Net Promoter Score (NPS) of +35, achieved earlier this year through the Global Student Living Index and significantly above the industry average of +19 for large private halls.

Sam Scott, Managing Director at Fresh, commented:

“I’m incredibly proud to see so many of our properties recognised at this year’s Student Crowd Voice Awards. These awards are based entirely on real student feedback, which makes them especially meaningful. We are committed to continually improving and delivering the best possible experience for every student who chooses Fresh, and our teams work tirelessly to create an environment where residents feel valued, supported, and at home.”

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Fresh, a leading UK specialist third-party manager of residential for rent homes, is pleased to announce that it has been appointed by LDS Devco Limited to mobilise, market and manage Biscuit Factory on Donegall Street in Belfast, a new purpose-built student accommodation development (“PBSA”) in the city. Biscuit Factory will further expand Ulster University’s student village, south of the campus.

This latest appointment further strengthens Fresh’s position in Belfast, where it continues to grow its presence. Currently, Fresh manages two other properties across the city. This latest appointment is Fresh’s first under a new partnership with LDS Devco Limited.

Biscuit Factory, which will open in time for the 2026/2027 academic year, will offer 724 student beds in a mixture of studios and four, five, and six-bed ensuite flats. The scheme is centrally located at the site of the old Marsh & Co’s biscuit factory in the heart of the city, just a three-minute walk from Ulster University and only 35 minutes on foot from Queens University Belfast.

Alongside its property management services, LDS Devco Limited also engaged Fresh’s brand advisory team, who designed the Biscuit Factory’s branding ahead of its launch in time for the upcoming academic year. The team ensured the scheme’s new brand design captures the history and heritage of the site in a modern and contemporary way.

Biscuit Factory will have excellent amenities for its residents to enjoy, including a reception and welcome area, gym, cinema room, group study room, courtyard, private dining, games room, communal lounge, laundry and bike storage.

Commenting on the appointment of Fresh and Biscuit Factory, Brian McCracken at LDS Devco Limited said:

“We are pleased to announce the appointment of Fresh as the operator for the Biscuit Factory in Belfast. Fresh’s established reputation for delivering high-quality student accommodation across the UK and Ireland makes them an ideal partner for this property.

Biscuit Factory will provide students in Belfast with a new standard of living, combining modern facilities with industry-leading resident support services. Fresh has also created a standout brand identity for the property that reflects our vision for a vibrant and contemporary student community.

This partnership underscores our commitment to ensuring students in Belfast have access to exceptional accommodation that supports both their academic success and overall wellbeing.”

Commenting on the appointment, Sam Scott, Managing Director at Fresh, said:

“We’re thrilled to be working with LDS Devco Limited on this exciting new partnership and to be growing our presence in Belfast as we add Biscuit Factory to our portfolio. Fresh has a long and proven track record in successfully mobilising new student developments, and this project is a fantastic example of how important it is to get every detail right from the very beginning.

Working together with LDS Devco Limited, we were delighted to design the scheme’s branding, which we made sure captures the heritage of the site while creating a modern, vibrant identity that will resonate with students, setting the tone for the entire resident experience from the outset."

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New partnership with Urban Centric builds on Fresh’s existing co-living offer
 

We are pleased to announce we have been appointed by Urban Centric to mobilise and market Fitz & Knox, a new co-living development in Cardiff city centre that will deliver homes for the next generation of people looking for rental properties in the city.
 

The property, which is the first co-living scheme in Wales, is a conversion of a previous office block known as Knox Court, and represents a bold reimagining of urban living in the Welsh capital. The property reflects the growing nationwide demand for flexible, community-focused city living, and is part of a wider trend towards lifestyle-led rental options in key UK cities.
 

Located within close proximity to Queen Street Station in Cardiff city centre, Fitz & Knox will offer 208 studio apartments. The property will also include an exciting suite of amenities for residents, as an extension of their private living spaces designed to encourage community living. Specifically, amenities will include a cinema, games room, quiet working spaces, kitchen and dining areas, as well as a well-being and fitness studio spaces.
 

This latest appointment for Fresh follows its successful launch of the first co-living scheme outside of London.
 

Commenting on the appointment, Sam Scott, Managing Director at Fresh, said:
 

“We are delighted to have been appointed by Urban Centric to mobilise and manage Fitz & Knox, the first co-living development in Wales. Fresh has been at the forefront of the growing trend in community-focused city living and it’s with great excitement that we bring our learnings from the successful launch of the first co-living scheme outside London.
 

“Fitz & Knox is a great example of the type of vibrant schemes we’ operate. It will provide fun and entertaining spaces for residents with safe, healthy, community-based living placed at the heart of property”
 

Jennie Samuels, Property Director at Urban Centric, said:
 

“Fitz & Knox represents a new chapter in urban living for Cardiff, and we’re proud to be delivering Wales’s first co-living development. Partnering with Fresh was a natural choice — their experience and passion for community-led living align perfectly with our vision for the scheme. We believe Fitz & Knox will set a new benchmark for renting in the city, offering residents flexibility, connection, and a lifestyle-first approach to living."
 

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Fresh, a leading UK specialist third-party manager of residential for rent homes, is pleased to announce that Glenmore Group & Maven Capital Partners have appointed Fresh to take over the management of their joint PBSA property, Stanley Studios, in Dundee, Scotland. The property is Fresh’s first in Dundee and further expands its presence in Scotland.
 

Stanley Studios is located in Dundee city centre and comprises 152 studio apartments. The property offers residents a wide range of amenities, including a private dining room for hosting dinner parties, various spaces for residents to study, a communal lounge, cinema and games rooms, a roof terrace with excellent views of the city, and a fully equipped gym.
 

The property is perfectly situated for the city’s students, being just a 10-minute walk away from both the University of Dundee and Abertay University, and less than 10 minutes’ walk from the Dundee Dental School. For those studying further afield, it is commutable by bus to St Andrews in one hour.
 

Residents will also benefit from Fresh’s award-winning Be Wellbeing programme, whose dedicated site teams aim to create a sense of belonging and community for all its residents through its four pillars: be active, be connected, be social and be supported. Community engagement and activities are encouraged through the Be calendar of events, and a resource hub is available to support residents with both their mental health and well-being. Fresh’s Be Wellbeing programme was recognised at the 2024 Property Week Inspiring Women in Property (IWiP) Awards, winning the “Best Health and Wellbeing Initiative” award.
 

Commenting on the takeover, Sam Scott, Managing Director at Fresh, said:

“We are really excited to be expanding into Dundee and to be working Glenmore Group and Maven Capital Partners. It is another significant milestone for Fresh. This new partnership reflects our commitment to providing exceptional management services in vibrant cities across the UK. I would like to thank the Fresh team for their efforts in onboarding this excellent property to our management portfolio, and we look forward to bringing our expertise in wellbeing-led student living to Stanley Studios.”
 

Andrew Whiteley, on behalf of Glenmore Group, added:

“We are delighted to be working with Fresh to manage Stanley Studios in Dundee and extend our thanks to them for ensuring a smooth transition across to their platform. Fresh’s reputation for excellence in student accommodation management makes them the ideal partner for this vibrant new development in the heart of Dundee. We look forward to collaborating closely with the Fresh team to ensure that Stanley Studios becomes a home away from home for students, providing a supportive community and all the amenities they need to thrive. As we look ahead to the 2025-26 academic year, our shared goal is to ensure every student at Stanley Studios feels happy, safe, and inspired during their time here.”
 

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Fresh gains further recognition for its leading student living offer
Fresh, a leading specialist third-party manager of residential for rent homes in the UK and Ireland, is delighted to announce that it has been shortlisted as a finalist for a number of award categories at the Global Student Living Awards (GSL) following completion of the Spring Wave of the GSL survey, which ran from 17 March until 31 May 2025. This recognition reflects our unwavering commitment to delivering exceptional student living for our residents and our dedication to inclusivity, quality, and value.

Following the most recent GSL survey, Fresh has been named a finalist for the following award categories:

• Best Individual Property – The Waterways, Nottingham
• Best Private Housing
• Best Value for Money
• Inclusivity Impact Award

These shortlists were determined by the ratings submitted by residents within the Spring Wave of GSL’s survey and, as such, reflect real student opinions and experiences about Fresh’s properties, including the quality of the properties, the value we offer and our approach to inclusivity. Notably, the Inclusivity Impact Award was a new category introduced last year, which recognises excellence in student accommodation delivery for more vulnerable student groups including disabled, neurodivergent, LGBTQ+ and ethnic minorities.

The winners will be announced at a ceremony in London following the GSL Live event in October 2025. Fresh’s recognition at the 2025 Global Student Living Awards follows its long track record of awards success. Most recently, Fresh was named as a finalist in the Best Booking Experience category in the GSL Awards following the Autumn Wave of the survey.

Sam Scott, Managing Director at Fresh, commented:

"I am incredibly proud that Fresh has been recognised as finalists in multiple categories at the Global Student Living Awards following the Spring Wave of the Global Student Living Survey. Being shortlisted for awards such as Best Individual Property, Best Private Housing, Best Value for Money, and the Inclusivity Impact Award is testament to the hard work, dedication, and passion of our team. These nominations highlight our commitment to creating exceptional student accommodation that prioritises quality, inclusivity, and value for our residents. We are honoured to be acknowledged in this way and remain focused on continuing to raise the bar in student living."

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Fresh, a leading UK specialist third-party manager of residential for rent homes, is pleased to announce that it has been appointed by Round Hill Capital to take over the operational management and marketing of its Irish PBSA Portfolio.

In an important milestone for Fresh, this appointment marks the first time the business has worked with Round Hill Capital, a leading global specialist real estate investor, developer and manager. The partnership will help to expand Fresh’s presence in Ireland. Since the contract was awarded, Fresh has successfully onboarded 1,343 student beds per April 1st across four Irish Assets in the cities of Cork and Dublin:
 

· Broga House, located in the centre of Cork, provides excellent access to University College Cork, with residents able to take advantage of its brainstorming room, games room and TV lounge.

· Ardee Point in Dublin, situated in Newmarket within the Liberties area of the city, is conveniently located for all of the main universities, with amenities including a gym, group study room, TV lounge, cinema and chill-out zone.

· Curraheen Point in Cork has a mix of studios and en-suite rooms, with residents benefiting from a group study room, common kitchen and TV lounge.

· Ashlin House, also in Cork, offers amenities including a gym, games room and cinema, as well as a communal kitchen, TV lounge, study room and TULU smart lockers.
 

Residents will also benefit from Fresh’s award-winning ‘Be Wellbeing’ programme, whose dedicated site teams aim to create a sense of belonging and community for all its residents through its four pillars: be active, be connected, be social and be supported. Community engagement and activities are encouraged through the Be calendar of events and a resource hub is available to support residents with both their mental health and well-being. Fresh’s Be Wellbeing programme was recognised at the 2024 Property Week Inspiring Women in Property (IWiP) Awards, winning the “Best Health and Wellbeing Initiative of the Year” award.
 

Commenting on the appointment, Sam Scott, Managing Director at Fresh, said:

"We are thrilled to partner with Round Hill Capital, a leading global specialist real estate investor, as we continue to expand our presence in Ireland. Taking on these four fantastic properties – our first in Cork and expanding in Dublin – marks an exciting step in growing our portfolio and bringing our market-leading management services to even more students. I would like to take the opportunity to thank the Fresh team for their commitment throughout the tender process and their hard work onboarding the properties. We are excited to introduce our new residents to all that Fresh has to offer.”
 

Kirk Lindstrom, Chief Investment Officer at Round Hill Capital, added:
"We are pleased to announce that we have entrusted Fresh, a leading specialist in residential rental management, with the operational management and marketing of our Irish PBSA Portfolio. Fresh's expertise in the sector distinguished them from competitors and we believe that their management will provide a high-quality living experience for our residents and maximise the value of our assets."

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