Booking couldn't be easier.

Your first rent instalment and your Tenancy Deposit are due on the 1st August 2023. The good news is that you will get the Tenancy Deposit back if nothing is owing for damages or outstanding rent at the end of your stay!

Take a look at our Fee Schedule for details of charges that will be applied for damages.

We keep your cash safe in our Tenancy Deposit Scheme and were also members of The Propertymark Client Money Protection Scheme. View our Client Money Protection Certificate, or to find out more about the schemes rules here click here. Just remember, theres no getting the money back if you cancel so take a look at our full Booking Terms and Conditions below and heres a sample Tenancy Agreement.

For our 2022-23 Booking Terms and Conditions please click here.
For our 2023-24 Booking Terms and Conditions please click here.

Find the answers to your questions in our helpful guide.

It's really important to read our Tenancy Handbook. It includes important information that you'll need to know before you move in. From how to contact our friendly Residents Team and what you'll need to bring with you, to important fire safety information and useful wellbeing contacts. It's your one-stop guide living with Fresh.

Stay connected at all times.

You're connected whether you're cramming at your desk, being busy in the kitchen or sunning yourself on the terrace with our 100Mbps fibre optic wired connection and up to 100Mbps wireless service as standard throughout the building. You can connect up to 7 devices. Speed upgrades and product add-ons are available for a little more.

Our internet services are provided by our partner, ASK4. Go to them with all your pre-arrival queries or problems on moving-in day. Reach their support team on 0114 303 3232, email [email protected] or text help me to 07797 800 545 and they'll be there for you.

Your contents. Covered.

Fresh is working in partnership with Endsleigh to provide some cover for the contents inside your room. You don't need to do anything to activate this cover, but it is important for you to check and ensure that you fully understand the protection provided and whether it is sufficient for your needs.

You can find out more here

Your policy number is: HH1819

Visit the review cover link to:

Check what is covered
Register to be entered into our Free Prize Draw to win 100 towards filling your fridge*
Check how to make a claim
Extend and personalise your cover
Download the Endsleigh app

You may find that you need to extend your cover to protect all of your possessions both inside and outside of your home.

*T&Cs apply, see Endsleigh website for more information.