Skip to main content
Get the latest on our COVID-19 response

Booking Info

Booking couldn't be easier.

An advance rent contribution of 150 GBP towards your first rent instalment will be due at the time of completing your application. This amount is credited to your first rent instalment. Should you fail to proceed with the booking after accepting your Tenancy Agreement, the advance rent contribution will be retained by the Landlord.

Your first rent instalment and your Tenancy Deposit are due on the 1st August 2023. The good news is that you will get the Tenancy Deposit back if nothing is owing for damages or outstanding rent at the end of your stay!

Take a look at our Fee Schedule for details of charges that will be applied for damages.

We keep your cash safe in our Tenancy Deposit Scheme and were also members of The Propertymark Client Money Protection Scheme. View our Client Money Protection Certificate, or to find out more about the schemes rules here click here. Just remember, there's no getting the money back if you cancel so take a look at our full Booking Terms and Conditions below and here's a sample Tenancy Agreement.

  • For our 2022-23 Booking Terms and Conditions please click here.
  • For our 2023-24 Booking Terms and Conditions please click here.

You can view our Energy Performance Certificate (EPC) here.

You can view our Electrical Installation Condition Reports (EICR) here.

Find the answers to your questions in our helpful guide.

Its really important to read our Tenancy Handbook It includes important information that you'll need to know before you move in. From how to contact our friendly Residents Team and what you'll need to bring with you, to important fire safety information and useful wellbeing contacts. Its your one-stop guide living with Fresh.

Stay connected at all times.

You're connected whether you're cramming at your desk, being busy in the kitchen or sunning yourself on the terrace with our 175Mbps broadband and up to 100Mbps wireless service as standard throughout the building. You can connect 5 devices. Speed upgrades and product add-ons are available for a little more.

Our internet services are provided by our partner, Glide. Go to them with all your pre-arrival queries or problems on moving-in day via their support team on 0333 123 0115 or [email protected] and they'll be there for you.

Your contents. Covered.

Fresh is working in partnership with Endsleigh to provide some cover for the contents inside your room. You don't need to do anything to activate this cover, but it is important for you to check and ensure that you fully understand the protection provided and whether it is sufficient for your needs.

You can find out more here

Your policy number is: HH1819

Visit the review cover link to:

  • Check what is covered
  • Register to be entered into our Free Prize Draw to win 100 towards filling your fridge*
  • Check how to make a claim
  • Extend and personalise your cover
  • Download the Endsleigh app

You may find that you need to extend your cover to protect all of your possessions both inside and outside of your home.

*T&Cs apply, see Endsleigh website for more information.

Our latest reads...

City Guides
Fun Things to Do in Bournemouth
Read More
Student Living, City Guides
The Best Student Cities in the UK
Read More
What our residents say...

Testimonials